Privacy Policy

Last updated 23rd January 2018.

Buzme Internet and USH Internet ("we", buzmeinternet.com and ushostingservices.com) are committed to protecting and respecting your privacy. This policy (together with our terms of use, terms and conditions of supply terms-and-conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Simple Text >> Privacy Policy Click Here
USH Internet and Buzme Internet (Buzme Media Limited) cares about and respects your privacy. For this reason, we collect and use personal data only as it might be needed for us to deliver to you our products, services and websites (collectively, our "Services"). Your personal data includes information such as:

Name Address Telephone number Date of birth Email address Other data collected that could directly or indirectly identify you

Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process. If at any time you have questions about our practices or any of your rights described below, you may reach our Data Protection Officer ("DPO") and our dedicated team by contacting us at privacy@buzmeinternet.com. This inbox is actively monitored and managed so that we can provide you with information you can confidently trust.

Manage your cookies Our website uses cookies, which help us to improve our site and enables us to deliver the best possible service and customer experience:

Analytics Tools that collect anonymous data about how visitors use our site and how it performs. We use this to improve our products, services and user experience.

Advertising Anonymous information we collect to help us recommend more relevant products and services for you. Please note, opting out means you'll still see the same amount of ads but they will just be less relevant to you.

Support Top of FormTools that power interactive services such as live chat support and customer feedback.

Essential Tools that enable essential services and functionality, including identity verification, service continuity and site security. Opt out is not available.

What information do we collect? We collect information to provide the best possible experience when you use our Services. Much of what you consider personal data is collected directly from you when you: create an account or purchase any of our Services (e.g.: billing information, including name, address, and credit card number, however we do not store credit card numbers); request assistance from our Customer Services team (e.g.: telephone number); complete contact forms or request newsletters or other information from us (e.g.: email courses, e-books, or emails); or participate in contests and surveys, apply for a job, or otherwise participate in activities we promote that might require information about you. However, we also collect additional information when delivering our Services to you to ensure necessary and optimal performance. These methods of collection may not be as obvious, so we wanted to explain what these might be (as they vary from time to time) and how they work: Account related information is collected in association with your use of our Services, such as account number, products you have purchased, when products renew or expire, information requests, support requests, and notes or details on our interactions. Cookies and similar technologies on our websites allow us to track your browsing behaviour, links clicked, items purchased, and your device types. They also allow us to collect data (including analytics) about how you use and interact with our Services. This allows us to provide you with more relevant product offerings, a better experience on our sites and mobile applications, and to collect, analyse, and improve the performance of our Services. We may also collect your location via Internet Protocol (IP) address, so that we can personalise our Services. For additional information, and to learn how to manage the technologies we utilise, please see our Cookie Management above. Data about Usage of Services is automatically collected when you use and interact with our Services, including metadata, log files, cookie/device IDs, and location information. This information includes specific data about your interactions with the features, content, and links (including third-parties, such as social media plugins) contained within the Services, IP address, browser type and settings (including configuration and plug-ins), the date and time the Services were used, language preferences and cookie data, and information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers, and error data. Some of this data collected might be capable of and be used to approximate your location. Supplemented Data may be received about you from other sources, including publicly available databases or third parties from whom we have purchased data, in which case we may combine this data with information we already have about you so that we can update, expand, and analyse the accuracy of our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

How we use information. We strongly believe in both reducing the amount of data we collect and limiting the use and purpose of that data to only: Data for which we have been given permission Data necessary to deliver the Services you purchase or interact with Data we might be required or permitted to keep for legal compliance or other lawful purposes.

These uses include: Delivering, improving, updating, and enhancing the Services we provide to you. We collect information relating to your purchase, use, and/or interactions with our Services. We utilise this information to: Improve and optimise the operation and performance of our Services (again, including our websites and mobile applications) Diagnose problems with and identify any security risks, errors, or needed enhancements to the Services Detect and prevent fraud and abuse of our Services and systems Collecting aggregate statistics about use of the Services Understand and analyse how you use our Services and what products and services are most relevant to you.

Often, much of the data we collect is aggregated or statistical data about how individuals use our Services, and is not linked to any personal data., But as it is itself personal data, or it can be linked or linkable to personal data, we treat it accordingly.

Sharing with trusted third parties. We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third-party service providers as necessary for them to perform services on our behalf, such as:

Processing credit card payments Serving advertisements Conducting contests or surveys Performing analysis of our Services and customer demographics Communicating with you, such as by way email or survey delivery Customer relationship management.

We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilising, sharing or retaining your personal data for any purpose other than as they have been specifically contracted for (or without your consent).

Communicating with you. We may contact you directly, or through a third-party service provider, regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you'll find valuable if you give us consent, or where allowed based upon legitimate interests. You don't need to provide consent as a condition to purchase our goods or services. These contacts may include:

Email Text (SMS) messages Telephone calls Automated phone calls or text messages.

You may also update your subscription preferences with respect to receiving communications from us and/or our partners by signing into your account and visiting the "Account Settings" page in the Customer Control Panel. If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy policy applies. In addition, it will describe any options you have in regards to the use and/or sharing of your personal data with a co-branded partner, as well as how to exercise those options. If you make use of a service that allows you to import contacts (e.g. using email marketing services to send emails on your behalf), we will only use the contacts and any other personal information needed for the requested service. If you believe that anyone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at privacy@buzmeinternet.com. Transfer of personal data abroad. If you utilise our Services from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across international borders. Also, when you call us or initiate a chat, we may provide you with support from one of our global locations outside your country of origin. Your personal data will be transferred and processed outside of the EEA. In these cases, your personal data is handled according to this Privacy Policy. Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process. We will also share your information to the extent necessary to comply with ICANN or any ccTLD rules, regulations, and policies when you register a domain name with us. Website analytics.

We use multiple web analytics tools provided by service partners such as Google Analytics, AdvAna and Convert.com to collect information about how you interact with our website or mobile applications, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use, and network and IP information. We use the information provided by these tools to improve our Services. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (eg: Facebook and Google for Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside. Though information collected does not include personal data such as name, address, billing information, etc., the information collected is used and shared by these service providers in accordance with their individual privacy policies. Targeted advertisements. Targeted ads or interest-based offers may be presented to you based on your activities on our webpages and other websites, and based on the products you currently own. These offers will display as varying product banners presented to you while browsing. We also partner with third parties to manage our advertising on our webpages and other websites such as Facebook, Twitter, Google, and Microsoft. Our third-party partners may use technologies such as cookies to gather information about such activities in order to provide you with advertising based upon your browsing activities and interests, and to measure advertising effectiveness. If you wish to opt out of interest-based advertising in the European Union, please visit youronlinechoices.eu. Please note, you will continue to receive generic ads. Third-party websites. Our website and our mobile applications contain links to third-party websites. We are not responsible for the privacy practices or the content of third-party sites. Please read the privacy policy of any website you visit. How you can access, update or delete your data. To easily access, view, update, delete, or port your personal data (where available), or to update your subscription preferences, please sign into your Admin Account. If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honoured only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements. If you are unable for any reason to access your Account Settings, you may also contact us by one of the methods described in the "Contact Us" section below.

How we secure, store, and retain your data.

We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilisation of encryption where appropriate.

We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:

mandated by law, contract, or similar obligations applicable to our business operations; for preserving, resolving, defending, or enforcing our legal/contractual rights; or needed to maintain adequate and accurate business and financial records.

If you have any questions about the security or retention of your personal data, you can contact us privacy@buzmeinternet.com.

'Do Not Track' notifications.

Some browsers allow you to automatically notify websites you visit not to track you using a "Do Not Track" signal. There is no consensus among industry participants as to what "Do Not Track" means in this context. Like many websites and online services, we currently do not alter our practices when we receive a "Do Not Track" signal from a visitor's browser. To find out more about "Do Not Track," you may wish to visit www.allaboutdnt.com.

Age restrictions.

Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal data, please contact us.

Changes in our Privacy Policy.

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

Data Protection Authority.

Buzme Media Limited is the data controller for www.buzmemedia.com, www.ushostingservices.com, www.buzmeinternet.com. You may direct questions or complaints in respect of how we handle your Personal Data to the Information Commissioner's Office:
www.ico.org.uk

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Tel: 0303 123 1113

Contact us. If you have any questions, concerns or complaints about our Privacy Policy, our practices, or our Services, you may contact our Office of the DPO by email at privacy@buzmeinternet.com. In the alternative, you may contact us by either of the following means:

Buzme Media limited c/o Trimble House, 9 Bold Street, Warrington, UK, WA1 1DN Registered Company Number: 07717612

Data protection officer Mr Simon Robinson. Email: sr@buzmemedia.com
We will respond to all requests, inquiries or concerns within thirty (30) days.

Last Edited on 2018-01-23
Simple Text >> Usage Policy Click Here
This acceptable use policy sets out the terms between you and us under which you may use the hosting services we provide (“Hosting Services”). Your use of the Hosting Services means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms and conditions of sale. You must not allow a third party to access or use the Hosting Services. If you have purchased one of our reseller hosting packages, you can allow a third party (a “Third Party”) to access or use the Hosting Services. If you do so, they will also be regulated by this acceptable use policy. As such, you will monitor the use of the Hosting Services by a Third Party and you will procure that they abide by this acceptable use policy. A breach of this acceptable use policy by a Third Party will be deemed to be a breach of this acceptable use policy by you. The Hosting Services are provided by Buzme Media Limited (“we”, “us” and “our”). We are registered in England and Wales under company number 07717612 and we have our registered office at Buzme Media Limited, Trimble House, 9 Bold St, Warrington WA1 1DN.

  1. Resource usage

    1. The Hosting Services comprise the provision of web space on our servers to enable you to upload pages and files for the purpose of publishing websites.
    2. The Hosting Services allow you ‘unlimited’ server space for normal routine “non-file-distribution” web usage. For websites that allow downloading of video, audio or other files we reserve the right to impose a bandwidth limit of twenty-five (25) gigabytes (26,843,545,600 bytes) per calendar month. Non-file-distribution usage will remain unaffected by any limit imposed on downloading of video, audio or other files. MySQL databases provided with web hosting and reseller hosting come with 500MB limits.

  2. Prohibited uses

    1. You may use the Hosting Services only for lawful purposes. You may not use the Hosting Services:
      1. in any way that breaches any applicable local, national or international law or regulation
      2. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
      3. for the purpose of harming or attempting to harm minors in any way
      4. to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see section 5)
      5. to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (also known as SPAM)
      6. to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
    2. In your use of the Hosting Services (other than where you are using your own dedicated server), you may not:
      1. use more than 5 % of our server’s processing capacity. There are numerous activities that could cause such problems, including (but not limited to) CGI scripts and intensive FTP, PHP or HTTP operations
      2. run stand-alone, unattended server-side processes or any daemons; including (but not limited to) IRCd
      3. run any type of web spider or indexer; including (but not limited to) GoogleCash and AdSpy
      4. run any software that interfaces with an Internet Relay Chat network
      5. run any bit torrent application, tracker, or client. You may link to legal torrent files off-site, but may not host or store them on our servers
      6. participate in any file-sharing/peer-to-peer activities
      7. run any gaming servers
      8. run cron entries or other scheduled tasks other than by configuring them through our control panel http://212.1.211.121:2082/
      9. give away web space under a domain (including Resellers giving away free websites)
      10. operate a proxy website or service
      11. as a remote file host for other websites
    3. You must not use the Hosting Services as an offsite backup facility. Therefore, all files uploaded to our servers as part of your usage of the Hosting Services must be visible and accessible to the outside world (web-visible) unless they are needed to operate the website of which they form part; We reserve the right to delete files or directories that are not web-visible without giving notice to you.
    4. All pages of website stored on our servers as part of the Hosting Services will be available to search engines unless you take action to prevent this. If you wish to optimise your web pages for search engines you agree to use coding and techniques which comply fully with the guidelines issued by Google, MSN, Yahoo and other large search engines.

  3. Interactive services

    1. Where you use, or allow the use of, the Hosting Services to host a website on which interactive services (for example, chat rooms or bulletin boards) are provided (“interactive services”), you must ensure the use of best practice to operate those interactive services.
    2. Notwithstanding the use of best practice in operating the interactive services, you must assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service you allowed to be hosted using the Hosting Services and use appropriate moderation in the light of those risks. However, we are under no obligation to oversee or monitor your use of the Hosting Services in relation to any interactive services you provide or allow to be provided.

  4. Content standards

    1. These content standards apply to any and all material that you allow to be hosted through the Hosting Services (“Material”), and to any interactive services associated with it.
    2. You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any Material as well as to its whole.
    3. Material must:
      1. be accurate (where they state facts)
      2. be genuinely held (where they state opinions)
      3. comply with applicable law in the UK and in any country from which they are posted
    4. Material must not:
      1. contain any material which is defamatory of any person
      2. contain any material which is obscene, offensive, hateful or inflammatory
      3. contain any material that is pornographic
      4. promote violence
      5. promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
      6. infringe any copyright, database right or trade mark of any other person
      7. be likely to deceive any person
      8. be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence
      9. promote any illegal activity
      10. be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety
      11. be likely to harass, upset, embarrass, alarm or annoy any other person
      12. be used to impersonate any person, or to misrepresent your identity or affiliation with any person
      13. give the impression that they emanate from us, if this is not the case
      14. advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse

  5. Suspension and termination

    1. We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of the Hosting Services. When a breach of this policy has occurred, we may take such action as we deem appropriate.
    2. Failure to comply with this acceptable use policy constitutes a material breach of the our terms and conditions of sale https://www.buzmeinternet.com/terms-and-conditions/ upon which you are permitted to use the Hosting Services, and may result in our taking all or any of the following actions:
      1. immediate, temporary or permanent withdrawal of your right to use the Hosting Services
      2. immediate, temporary or permanent removal of any Material (as defined in paragraph 5.1) uploaded to our servers
      3. issue of a warning to you
      4. issue of legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach
      5. further legal action against you
      6. disclosure of such information to law enforcement authorities as we reasonably feel is necessary
    3. We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

  6. Changes to the acceptable use policy

    1. We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you.

      How much disk space and bandwidth is included with my plan?


      For packages supporting unmetered disk space or data transfer (bandwidth), we do not have defined limitations. These resources are “unmetered”, meaning you are not billed according to the amount of disk space or bandwidth used. While of course these resources are not infinite, we believe our customers should have all the resources necessary to build an online presence and 99.95% of customers will have more than enough disk space and bandwidth to meet their needs.
      That said, we do require all customers to be fully compliant with our Terms of Service and utilize disk space and bandwidth in a manner consistent with the normal operation of a website. While rare, we occasionally constrain accounts utilizing more resources than should be the case in the normal operation of a personal or small business website. How do you determine “normal” operation?
      We regularly examine customer bandwidth and disk space utilization data in a series of statistical analyses and use the results to define “normal”. Although these tests vary from month to month, one thing remains constant: 99.95% of our customers fall into “normal” range. If your account’s bandwidth or disk space utilization causes any concern, you will receive an email asking you to reduce usage. We strive to provide at least 48 hours notice to allow customers to make adjustments before we take any corrective action. It is very rare for a customer to exceed normal usage while managing a website. Typically, customers only experience issues if they use their accounts for storage (for example large multimedia files) or file sharing. Our hosting services are not intended to support these activities, and in accordance with our Terms of Service your disk space and bandwidth usage must be integrated into the normal operation of a website. We offer various plans that better address high bandwidth and large storage requirements. Please contact us for details. What constraints exist on websites, domain names, or email?
      For plans or packages featuring unlimited websites, domains, or email accounts, we do not enforce any official limitations. Customers are able to utilize as many of these features as they wish. That said, these are of course not infinite resources and there are inherent maximums associated with the technology powering them. For example, while email account creation is unlimited, these rely on the file storage available on the account. Therefore customers need to be operating within the Terms of Service to ensure resources are available to fully enable email functionality. Customers operating within the Terms of Service have yet to come up against technical boundaries for email, domains, or websites.


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